Accessibility Policy

Providing Goods and Services to People with Disabilities

At Elite Window Fashions, we are committed to providing accessible customer service to persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), we have developed standards that will improve accessibility in a manner that respects the dignity and independence of persons with disabilities.

Policy Scope and Application:

This policy is intended to meet the requirements of Ontario Regulation 429/07 under the AODA, 2005. It applies to the provision of goods and services to the public. The policy aims to ensure that persons with disabilities are provided equal opportunity to obtain, use, and benefit from our goods and services. This policy applies to all employees who service customers within the Province of Ontario.

Diversity and Respect:

Diversity is integral to our commitment to excellence. We value diverse opinions and lifestyles. We seek to recognize and remove obstacles faced by persons with disabilities to facilitate their access to our goods and/or services. Different experiences, skills, and perspectives reflect the diversity of our customers, suppliers, and overall environment. Everyone at Elite Window Fashions is committed to a working environment of appreciation and mutual respect.

Website Accessibility:

Our website, in accordance with AODA requirements, is compliant with ‘Web Content Accessibility Guidelines 2.0 (WCAG)’.

Categories of Information:

Information about you can be categorized as (a) personally identifiable information, or (b) non-personally identifiable information. “Personally identifiable information” is information that we collect from you such as your name, postal address, phone number, fax number, and email address. “Non-personally identifiable information” is information that we collect from you that does not include your name or any information that would allow us to contact you.

How We Use and Disclose Information:

Some of the ways in which we use your personally identifiable information may include using it to fulfill your orders, to provide you with information that you may request, and to customize your website experience. If, at the point where you give us personally identifiable information, a box is checked indicating that you would like to receive information about special offers and promotions, then we will also use such personally identifiable information to send you information that we believe might be of interest to you. We use contractors (e.g., delivery services) to help us operate our business. We require that our contractors agree not to disclose personally identifiable information or use it other than as necessary to perform their services for us.

We will not give your personally identifiable information to other marketers or retailers for them to use to contact you about offers or promotions of their own unless a box is checked indicating that we may do so at the point where you give us such personally identifiable information.

We may disclose personally identifiable information in order to comply with a subpoena, court order, or when required to do so by law. We may also disclose personally identifiable information in cooperation with a law enforcement or government request.

The above policies and restrictions do not apply to our use or disclosure of your non-personally identifiable information. By using our website, you understand and agree that we may compile and freely use and disclose non-personally identifiable information.

How We Collect Information:

We collect personally identifiable information from you by “active” means, such as when you actively provide us with information. We also collect non-personally identifiable information from you by “passive” means, often through the use of cookies. This information helps us to interact with visitors to our site.

Cookies:

A cookie is a small data file that may contain information such as a unique user ID, which a website may use to track certain things. We use cookies to improve your website visit, track the pages you visit, and customize your experience. You can disable cookies in your browser, but this may affect certain parts of our website.

Collection of Information by Third Parties via Links:

Our site contains links to other sites with different privacy policies. Visitors using such links should consult the privacy notices associated with those links. We take no responsibility for information collected by third parties.

Protecting Your Information:

We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. While SSL is a state-of-the-art encryption technology, no method is completely impenetrable. We cannot entirely ensure or warrant the security of any information you transmit to us.

Your Acceptance of These Terms:

By using this site, you indicate your agreement to this Privacy Policy. If you do not agree with this Privacy Policy, do not use this site. Your continued use of this site following any changes to this privacy policy constitutes your acceptance of such changes.

For more information, please contact:

Elite Window Fashions

1 Applewood Crescent, Unit 1 Concord, ON L4K4K1

Phone: 905-660-0049

Email: elite@elitewf.com

Website: https://www.elitewf.com/